New, unused inflatables may be returned for a refund within 30 days of arrival. All returns are subject to a 10% to 20% restocking fee. Buyer must pay shipping fees for the return. You must contact us prior to returning the inflatable so we can create the proper shipping label for which warehouse it needs to be returned to.

We do not accept returns or exchanges on custom inflatables. You are able to approve the design mock-up before the inflatable is produced and we provide you with pictures of the finished inflatable before it is shipped. All sales on custom inflatables are non-refundable and non-exchangeable because we are not able to re-sell custom inflatables.